Welcome to Royal Health and Medical Spa
These Terms and Conditions govern your use of our services and website. By using our services or accessing our website, you agree to be bound by these terms.
1. Appointment Bookings and Cancellations
- Appointment Booking:
- Appointments must be booked in advance, and you may be requested to confirm with a deposit.
- Deposits are non-refundable but may be transferable to a future appointment.
- Cancellation Policy:
- Cancellations or rescheduling must be made at least 48 hours in advance to avoid a cancellation fee.
- Failure to provide sufficient notice may result in a charge equivalent to the full cost of the missed appointment.
- Late Arrivals:
- Late arrivals may result in a shortened treatment time, and the full appointment fee will still apply.
2. Payment
- Payment Terms:
- Payment is due at the time of service unless otherwise agreed upon.
- We accept various payment methods, including cash, credit, and debit cards.
- Please inquire about our financing options for more extensive procedures.
3. Medical History and Consent
- Medical History:
- You must provide accurate and complete medical history information, including any allergies, medications, and pre-existing conditions.
- You must disclose any changes to your medical history between appointments.
- Consent Forms:
- Before any procedure, you must sign a consent form acknowledging the risks, benefits, and potential side effects.
- It is your responsibility to read and understand the consent form before signing.
4. Results and Satisfaction
- Individual Results:
- Results may vary from person to person and are not guaranteed.
- Factors such as skin type, lifestyle, and adherence to post-treatment instructions can influence outcomes.
- Post-Treatment Care:
- You must follow all post-treatment care instructions provided by our medical professionals.
- Failure to follow these instructions may affect your results and increase the risk of complications.
- Satisfaction Guarantee:
- We strive to provide the best possible service and results. Please contact us immediately if you have any concerns or are dissatisfied with your treatment.
- We may offer additional treatments or adjustments, as deemed appropriate by our medical professionals.
5. Limitation of Liability
- Disclaimer:
- While we take all reasonable precautions, we cannot guarantee the absence of risks or side effects associated with our treatments.
- Liability Waiver:
- To the fullest extent permitted by Law, Royal Health and Medical Spa and its employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our services or website.
6. Governing Law
- Jurisdiction:
- These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada.
- Dispute Resolution:
- Any disputes arising under these Terms and Conditions shall be resolved through binding arbitration in Ontario, Canada.
7. Modifications
- Changes to Terms:
- We reserve the right to modify these Terms and Conditions at any time without prior notice. Please review these terms regularly.
- Effective Date:
- Any changes to these Terms and Conditions will be effective immediately upon posting on our website.
8. No Refund Policy
- Due to the nature of our services, all sales are final, and no refunds will be issued.
9. Contact Information
If you have any questions or concerns, please get in touch with us.